At Westloft, all prints and frames are made to order. Please allow time for production before dispatch, followed by delivery to your address.
When will my order be dispatched?
| Print format |
Production time before dispatch |
| Unframed prints |
2–3 days |
| Framed prints |
4 days |
Production times do not include delivery. Please allow additional time during promotional periods, bank holidays and the November–December festive season.
How much does delivery cost?
Delivery charges depend on your destination and print format. All prices below are in GBP.
| Print format |
UK |
Europe |
Rest of the world |
| Unframed prints |
Calculated at checkout |
£8.50 |
£10.50 |
| Framed A3 |
Calculated at checkout |
£12.00 |
£15.00 |
| Framed A2 |
Calculated at checkout |
£15.50 |
£24.30 |
| Framed A1 |
Calculated at checkout |
£16.50 |
£30.00 |
Where do you deliver?
Available destinations and delivery options are shown at checkout when you enter your delivery address.
When will my order arrive?
UK deliveries take place Monday to Saturday, depending on the delivery service. Please allow an additional working day around bank holidays.
International delivery is estimated at 5–10 working days after dispatch, in addition to the production time above.
Delivery times are estimates rather than guaranteed arrival dates. Customs processing, carrier delays, severe weather and other disruptions may affect your delivery.
Will I need to pay international duties or taxes?
Customers outside the UK are responsible for any applicable import duties, taxes and customs handling charges. Any charges collected at checkout will be shown before you pay. Charges not collected at checkout may be payable before or upon delivery. Customs processing can also affect delivery times.
How do I track my order?
We’ll email you when your order is dispatched, including tracking details where available. Tracking may take a little time to update after you receive your dispatch confirmation.
How will my artwork be packaged?
Your artwork is carefully packed to protect it during delivery. Packaging varies depending on the size and format of your print.
Can I correct my delivery address?
Please check your address carefully before placing your order. If you notice a mistake, email info@westloft.co.uk as soon as possible with your order number and the correct address.
We’ll do our best to update it, although changes may not be possible once your order is being prepared or has been dispatched.
What if my order is damaged, missing or delayed?
Please email info@westloft.co.uk with your order number and details of the issue.
If your artwork arrives damaged, please include photographs of the artwork and packaging to help us investigate and arrange the appropriate resolution.
Can I order for a particular date?
If you need your print for a gift, event or specific date, please email info@westloft.co.uk before ordering. We’ll advise whether your requested date is achievable before you place your order.